EPFM: [DM_SYSOBJECT_E_VERSION_MISMATCH]error: "save of object failed because of version mismatch: old version was 2" .

I solved this problem by adding these DFC lines:

transObj.fetch(null);

setString...

Captiva: Migration of Captiva from verison 6.5 to 7.1

   a) Backup the following folders content:

    o   C:\Program Files (x86)\InputAccel

    o   C:\IAS

    o   C:\windows\win.ini

    o   C:\Program Data\EMC\InputAccel\settings.ini

   o    Registry Parameter (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\

InputAccel\Parameters)

   o   C:\Program Files (x86)\Common Files

2.       Shut down InputAccel / Captiva Capture immediately before the upgrade (stop all Input Accel services)

3.       Stop all client modules and then stop all instances of the InputAccel Server.

b) Install InputAccel Database 7.1

1.     Don’t stop the DB before upgrade.

2.     Make a DB backup: http://www.serverintellect.com/support/sqlserver/database-backup-ssmse/

c) Install Imput Accel 7.1
d) Install Client Components 7.1
e) Install Web Components 7.1

Captiva Instalation: Event handler method:'bahlp_Initialize' error in captiva 6.5 and explore 8

Error description:

 "There is a problem with the event handler method:'bahlp_Initialize'. Please check the method naming's spelling".

Solutions:

Windows 2008:

https://community.emc.com/thread/138051

http://support.exclaimer.com/topic/543446-iis-and-web-role-services/

windows 2003 Common HTTP Features\Static Content:

http://www.serverwatch.com/tutorials/article.php/2171481/Set-Server-Roles-in-Windows-Server-2003.htm

https://msdn.microsoft.com/en-us/library/ms943006(v=cs.70).aspx

PS: IA 6.5 SP1 - Administration Console Installation Issue

Captiva: Unable to launch module setup. Error: Object doesn't support this property or method

Steps to follow to solve the problem:

Solution 1: https://community.emc.com/docs/DOC-31489

Solution 2: add at trusted sites the ip in the browser

Documentum: DQL Script create document

DQL Script create document, ex:

create <document type> object
set object_name = 'test1',
move '/TestCabinet/<folder>';

API Script for loading the content, ex:
setfile,c,09024af5653f432b,d:\testing.pdf,pdf
save,c,09024af5653f432b

Captiva: Inactive "Settings" button in Captiva Administrator

The below steps helped me to solve the above problem:

1. Made a reset of browser TOOLS...INTERNET OPTIONS...ADVANCED...and RESET.Check “delete personal setings” )
2. Added the ip in trusted sites of browser

Captiva: XXXX is not responding due to a long running script

The steps from below helped me to solve the above problem on IE browser:

1. Reset on browser : TOOLS...INTERNET OPTIONS...ADVANCED...and RESET.Check “delete personal setings” too.

2. Reboot pc