Documentum: DQL Script create document

DQL Script create document, ex:

create <document type> object
set object_name = 'test1',
move '/TestCabinet/<folder>';

API Script for loading the content, ex:
setfile,c,09024af5653f432b,d:\testing.pdf,pdf
save,c,09024af5653f432b

Captiva: Inactive "Settings" button in Captiva Administrator

The below steps helped me to solve the above problem:

1. Made a reset of browser TOOLS...INTERNET OPTIONS...ADVANCED...and RESET.Check “delete personal setings” )
2. Added the ip in trusted sites of browser

Captiva: XXXX is not responding due to a long running script

The steps from below helped me to solve the above problem on IE browser:

1. Reset on browser : TOOLS...INTERNET OPTIONS...ADVANCED...and RESET.Check “delete personal setings” too.

2. Reboot pc

How to Enable Multiple Remote Desktop Sessions

The solution from below worked for me:

Using gpedit.msc navigate to Computer Configuration\ Administrative Templates\ Windows Components\ Remote Desktop Services\ Remote Desktop Session Host\ Connections\

Restrict Remote Desktop Services users to a single Remote Desktop Services session     Disabled

Or you could edit the server's registry:

HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server

fSingleSessionPerUser     REG_DWORD     0x00000000

-TP


 More details here: https://social.technet.microsoft.com/Forums/windowsserver/en-US/a26af954-c2ef-4beb-b892-9e7717518850/allowing-users-to-open-multiple-remote-sessions-on-windows-server-2012-rds?forum=winserverTS

Captiva "An error has occurred configuring the InputAccel Web Component application pool. Check the user running installer has administrator privileges"

Error Description:

Installation: "An error has occurred configuring the InputAccel Web Component application pool. Check the user running installer has administrator privileges"

The solution from below worked for me:

 If installing InputAccel on a machine running Windows Server 2008 R2 or Windows 7: in addition to the settings that enabled for a standard IIS 7.5 configuration, enable these additional role services settings:

• Application Development
  • ASP.NET
  • .NET Extensibility
  • ISAPI Extensions
  • ISAPI Filters

• Security
  • Basic Authentication
  • Windows Authentication
  • IIS Client Certificate Mapping Authentication

• IIS 6 Management Compatibility
  • IIS 6 Metabase Compatibility
  • IIS 6 WMI Compatibility
  • IIS 6 Scripting Tools
  • IIS 6 Management Console

Source: https://community.emc.com/docs/DOC-26828

Documentum: UCF Problems

Clear caches following below steps:
IE clear cache:
1.1 Open Internet Explorer 9.
1.2 Click on the "Tools" menu icon at the top right side of the page and select "Internet Options".
1.3 This should default with the "General" tab selected."
1.4 In the "Browsing History" section, click the "Delete" button. In the pop-up that appears, select all items that you want to delete. As a minimum select Temporary Internet Files, History and Cookies. Click "Delete".
1.5 Wait for your computer to complete the process; and once it has finished, your cursor will re-appear and you can proceed to the next step.

UCF cache cleaning Guidelines:
2.1 In Windows Explorer, locate the following folder and delete the ‘ucf’ folder in the path ‘C:\Users\<your userid>\Documentum’
Note: If you receive ‘The action can’t be completed because the folder or a file in it is open in another program’ pop up message then close all the open windows, Log Off of the system, Log back in and try again.

 JRE cache cleaning Guidelines

3.1 Go to start -> Control Panel -> Programs
3.2 When Programs window opens, double click on ‘java’ icon, it opens the ‘Java Control Panel’ window
3.3 Click on ‘Settings’ under ‘Temporary Internet Files’
3.4 Click on ‘Delete Files’ , make sure all the check boxes are selected and click ‘Ok’ until you are out of ‘Java Control Panel’
3.5 In Windows Explorer, locate the following folder and delete the ‘Sun’ folder under 'C:\Users\<your userid>\AppData\LocalLow'

UCF Client logging Guidline

UCF Client logs are extremely useful when diagnosing ACS and BOCS content transfer issues. They can be used to confirm that the requests are being directed to the appropriate ACS or BOCS depending on the users’ network location, highlight connectivity issues from the client, and verify that failover is occurring as expected in the case that a particular server is not available. UCF client logging is enabled on the end user’s machine. Edit the ucf.client.logging.properties file, located at: C:\Documents and Settings\\Documentum\ucf\\shared\config For best results, set the log level to FINEST, as shown below. handlers=java.util.logging.FileHandler, java.util.logging.ConsoleHandler .level=FINEST #------------------- java.util.logging.FileHandler.pattern=C:/Documentum/logs/ucf.client%u.log java.util.logging.FileHandler.limit=10485760 java.util.logging.FileHandler.count=10 java.util.logging.FileHandler.formatter=java.util.logging.SimpleFormatter java.util.logging.FileHandler.encoding=UTF-8 #------------------- java.util.logging.ConsoleHandler.level=OFF java.util.logging.ConsoleHandler.formatter=java.util.logging.SimpleFormatter

EPFM: Index Server doesn't index because of PT language.

This solution helped me to index the documents with metadata in pt language.

 The index server, by default is enabled to take into consideration the locale in which session was created.
We can see this by navigating to  "Data Management/<repository name>/default" node.
o   Set "Filter word:" with the r_object_id and run the search.
o   Click the link at the r_object_id.
o   Click "View as Text".
 
The solution is to switch off language detection for metadata (in dftxml, acl, and group) and content (also in dftxml, acl, and group) to English en.

Steps to follow in order to switch metadata and/or content and force the language to e.g. English en:

1. In indexserverconfig.xml, add the properties like below to the dftxml category definition. It will be located around this area.
       The examples below are forcing the language to English EN.
      
       1.1 Modification of dftxml category , add these lines :
                 <category-definitions>
<category name="dftxml">
<properties>
<property value="true" name="track-location"/>
<property value="true" name="enable-freshness-score"/>
<property value="en" name="index-metadata-default-locale"/>   <-- add this line if it doesn't already exist
<property value="en" name="index-default-locale"/>   <-- add this line if it doesn't already exist
</properties>

      1.2  Modification of ACL category, add these lines:
<category name="acl">
<properties>
<property value="en" name="index-metadata-default-locale"/>   <-- add this line if it doesn't already exist
<property value="en" name="index-default-locale"/>   <-- add this line if it doesn't already exist
...
      1.3   Modification of Group category, add these lines:
<category name="group">
<properties>
<property value="en" name="index-metadata-default-locale"/>   <-- add this line if it doesn't already exist
<property value="en" name="index-default-locale"/>   <-- add this line if it doesn't already exist
...

2. Finally  the data is required to be re-indexed.

Captiva:Client local Authentication issue in Administration Console.

The steps below helped me to solve the problem above on client pc for Windows Server 2012 or Windows Server 2012 R2

1. On the taskbar, click Server Manager.
2. In Server Manager, click the Manage menu, and then click Add Roles and Features.
3. In the Add Roles and Features wizard, click Next. Select the installation type and click Next. Select the destination server and click Next.
4. On the Server Roles page, expand Web Server (IIS), expand Web Server, expand Security, and then select Client Certificate Mapping Authentication. Click Next.
   .
5. On the Select features page, click Next.
6. On the Confirm installation selections page, click Install.
7. On the Results page, click Close.

 More details you can find here: http://www.iis.net/configreference/system.webserver/security/authentication/clientcertificatemappingauthentication